If digital workplaces are being disrupted by the ongoing development of artificial intelligence (AI) driven apps, by 2021 those disruptors could end up in their turn being disrupted. The emergence of a new form of AI, or a second wave of AI, known as augmented AI is so significant that Gartner is predicting that by 2021 it will be creating up to $2.9 trillion of business value and 6.2 billion hours of worker productivity globally. Read More