Smart, connected products are changing the face of competition. That was the thesis of a formative 2014 article in Harvard Business Review that highlighted the transformative potential of information technology integrated into an array of products. 

In the past five years, however, the seemingly straightforward words of “smart” and “connected” have become more enigmatic and, arguably, more loaded terms. And the meaning of those two terms has steadily evolved and continues to change. Five to ten years ago, a “smart” product was one with embedded sensors, processors and software. These days, to qualify as “smart,” a device needs to take advantage of some form of basic machine learning at a minimum. Read More 

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