Since the beginnings of artificial intelligence, researchers have long sought to test the intelligence of machine systems by having them play games against humans. It is often thought that one of the hallmarks of human intelligence is the ability to think creatively, consider various possibilities, and keep a long-term goal in mind while making short-term decisions. If computers can play difficult games just as well as humans then surely they can handle even more complicated tasks. From early checkers-playing bots developed in the 1950s to today’s deep learning-powered bots that can beat even the best players in the world at games like chess, Go and DOTA, the idea of machines that can find solutions to puzzles is as old as AI itself, if not older. Read More
Monthly Archives: May 2020
How artificial intelligence can power call centres during lockdowns
As a result of the COVID-19 pandemic, organisations have been forced to reckon with new challenges. This is especially true in the case of vertical organisations that regularly interact with a large customer base such as in the banking, financial services and insurance (BFSI) or healthcare sectors.
The spread of SARS-CoV-2 virus has forced lockdowns of countries and has rattled the global economy. Traditional ways of managing customer experiences need to be re-examined under current circumstances. A recent Uniphore survey conducted in the US showed that consumers, overwhelmingly, prefer to use voice over every other medium when contacting a company’s contact center. The survey also highlighted that the long hold times during calls to a contact center are a significant pain point for customers and that they feel frustrated and angry when put on hold. Read More
India: National Artificial Intelligence (AI) Website Launched
Technology is evolving at such a fast pace that very soon artificial intelligence will dominate our way of life.
– Hon’ble Prime Minister Narendra Modi Read More
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AI-First: Transforming Yours into an AI-First Organization
AI is transforming every industry. Built on the tidal wave created by the Internet, Cloud Computing, and Big Data, AI promises to revolutionize the way we work at every level. Some fear that AI will replace jobs, but the truth is it will build better ways of doing things, leveraging the best both of humans and machines.
AI-First is a mindset, one which will enable you and your organization to tap into this revolution. While AI is being dominated by tech giants like Google, Facebook, Microsoft, and Amazon, every organization needs to decide how best to leverage the revolution.
This book shows leaders how to Launch the transformation — aiding them in identifying the right problems to solve, in developing successful data acquisition strategies, and in bringing together the tools and the talent to succeed. Read More
How Artificial Intelligence Can Save Journalism
The economic fallout from the COVID-19 pandemic has caused an unprecedented crisis in journalism that could decimate media organisations around the world.
The future of journalism – and its survival – could lie in artificial intelligence (AI). AI refers “to intelligent machines that learn from experience and perform tasks like humans”, according to Francesco Marconi, a professor of journalism at Columbia University in New York who has just published a book on the subject: Newsmakers, Artificial Intelligence and the Future of Journalism. Read More
China’s State News Agency Introduces New Artificial Intelligence Anchor
Xinhua, the Chinese state news agency, has released its latest artificial intelligence (AI) 3D news anchor. The AI anchor joins a list of growing virtual presenters that are being developed by the agency.
The AI news anchor is named Xin Xiaowei, and it is modeled after Zhao Wanwei, who is one of the agency’s human news presenters.
According to the search engine Sogou, who co-developed the technology, the AI anchor utilizes “multi-modal recognition and synthesis, facial recognition and animation and transfer learning.” Read More
Twitter billionaire Jack Dorsey: Automation will even put tech jobs in jeopardy
The rise of artificial intelligence will make even software engineers less sought after.
That’s because artificial intelligence will soon write its own software, according to Jack Dorsey, the tech billionaire boss of Twitter and Square. And that’s going to put some beginning-level software engineers in a tough spot. Read More
Assessing the Big Five personality traits using real-life static facial images
There is ample evidence that morphological and social cues in a human face provide signals of human personality and behaviour. Previous studies have discovered associations between the features of artificial composite facial images and attributions of personality traits by human experts. We present new findings demonstrating the statistically significant prediction of a wider set of personality features (all the Big Five personality traits) for both men and women using real-life static facial images. Volunteer participants (N = 12,447) provided their face photographs (31,367 images) and completed a self-report measure of the Big Five traits. We trained a cascade of artificial neural networks (ANNs) on a large labelled dataset to predict self-reported Big Five scores. The highest correlations between observed and predicted personality scores were found for conscientiousness (0.360 for men and 0.335 for women) and the mean effect size was 0.243, exceeding the results obtained in prior studies using ‘selfies’. The findings strongly support the possibility of predicting multidimensional personality profiles from static facial images using ANNs trained on large labelled datasets. Future research could investigate the relative contribution of morphological features of the face and other characteristics of facial images to predicting personality. Read More
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