In the age of digital disruption, intelligent automation is omnipresent. A heady mix of AI and RPA, intelligent automation is adapted for its sheer ease to automate rule-based tasks and unstructured data handling.  In this digital age, organizations walking on the path of change management adopt intelligent automation in a bid to outsmart their competitors.

You may wonder can these two terms be interchanged? The short answer is NO. IA and AI are two different concepts, the main point of difference being while artificial intelligence is about algorithms programmed to mimic human cognitive functions, intelligent automation takes the rule-based, highly voluminous work processes to AI-enabled RPA bots to ensure improved safety, operational efficiency, and business continuity. Read More