Millions of people are turning to AI for companionship. They are finding the experience surprisingly meaningful, unexpectedly heartbreaking, and profoundly confusing, leaving them to wonder, ‘Is this real? And does that matter?’

… The world is rapidly becoming populated with human-seeming machines. They use human language, even speaking in human voices. They have names and distinct personalities. There are assistants like Anthropic’s Claude, which has gone through “character training” to become more “open-minded and thoughtful,” and Microsoft’s Copilot, which has more of a “hype man” persona and is always there to provide “emotional support.” It represents a new sort of relationship with technology: less instrumental, more interpersonal. 

Few people have grappled as explicitly with the unique benefits, dangers, and confusions of these relationships as the customers of “AI companion” companies. These companies have raced ahead of the tech giants in embracing the technology’s full anthropomorphic potential, giving their AI agents human faces, simulated emotions, and customizable backstories. The more human AI seems, the founders argue, the better it will be at meeting our most important human needs, like supporting our mental health and alleviating our loneliness. Many of these companies are new and run by just a few people, but already, they collectively claim tens of millions of users. — Read More