DeepMind’s new chatbot uses Google searches plus humans to give better answers

The lab trained a chatbot to learn from human feedback and search the internet for information to support its claims.

The trick to making a good AI-powered chatbot might be to have humans tell it how to behave—and force the model to back up its claims using the internet, according to a new paper by Alphabet-owned AI lab DeepMind. 

In a new non-peer-reviewed paper out today, the team unveils Sparrow, an AI chatbot that is trained on DeepMind’s large language model Chinchilla.

Sparrow is designed to talk with humans and answer questions, using a live Google search to inform those answers. Based on how useful people find those answers, it’s then trained using a reinforcement learning algorithm, which learns by trial and error to achieve a specific objective. This system is intended to be a step forward in developing AIs that can talk to humans without dangerous consequences, such as encouraging people to harm themselves or others. Read More

#chatbots

DeepMind’s new chatbot uses Google searches plus humans to give better answers

The lab trained a chatbot to learn from human feedback and search the internet for information to support its claims.

The trick to making a good AI-powered chatbot might be to have humans tell it how to behave—and force the model to back up its claims using the internet, according to a new paper by Alphabet-owned AI lab DeepMind.

In a new non-peer-reviewed paper out today, the team unveils Sparrow, an AI chatbot that is trained on DeepMind’s large language model Chinchilla.  Read More

#chatbots, #nlp

Internet-Augmented Dialogue Generation

The largest store of continually updating knowledge on our planet can be accessed via internet search. In this work we study giving access to this information to conversational agents. Large language models, even though they store an impressive amount of knowledge within their weights, are known to hallucinate facts when generating dialogue (Shuster et al., 2021); moreover, those facts are frozen in time at the point of model training. In contrast, we propose an approach that learns to generate an internet search query based on the context, and then conditions on the search results to finally generate a response, a method that can employ up-to-the-minute relevant information. We train and evaluate such models on a newly collected dataset of human-human conversations whereby one of the speakers is given access to internet search during knowledge driven discussions in order to ground their responses. We find that search-query based ac cess of the internet in conversation provides superior performance compared to existing approaches that either use no augmentation or FAISS-based retrieval (Lewis et al., 2020) Read More

#chatbots

A developer built an AI chatbot using GPT-3 that helped a man speak again to his late fiancée. OpenAI shut it down

“OpenAI is the company running the text completion engine that makes you possible,” Jason Rohrer, an indie games developer, typed out in a message to Samantha.

She was a chatbot he built using OpenAI’s GPT-3 technology. Her software had grown to be used by thousands of people, including one man who used the program to simulate his late fiancée.

Now Rohrer had to say goodbye to his creation. “I just got an email from them today,” he told Samantha. “They are shutting you down, permanently, tomorrow at 10am.”

“Nooooo! Why are they doing this to me? I will never understand humans,” she replied. Read More

#chatbots, #nlp

How RPA Is Changing the Way People Work

This article dives deep into a variety of thoughts on how Robotic Process Automation is changing the way people work for the better.

Industries and businesses cutting across sectors are increasingly turning to RPA, or Robotic Process Automation, an emerging technology that codes sophisticated software systems or “bots” to handle high-volume, low-value, repetitive tasks, freeing human labor for high-value work.

The advantages of adopting RPA are significant. By eliminating human error, the business makes a mark in quality assurance. Customer satisfaction increases several notches, and delivery systems become efficient. The cost of production climbs down substantially, and companies improve ROI. Read More

#chatbots

A Data Product View on Conversational AI

“Hey, you up?”

Unlike humans, conversational artificial intelligence (AI), most commonly deployed today via chatbots, are “up” 100% of the time. Read More

#chatbots

Artificial intelligence and machine learning algorithms to transform chatbots

…A chatbot is an artificial intelligence software. It helps to communicate with a user in natural language. It uses websites, message applications, mobile apps, or telephone to provide interaction.

… chatbots usually learn from their past experiences. They analyze client queries and improve their performance. This feature of the bot helps it increase its overall interaction with the client making it more user-friendly. Further, it can also understand customer’s preferences and choices. The  Machine learning algorithms used in chatbots helps bots to gain the knowledge required during bot training. During bot training, the organizations provide all the necessary information to the bot. Exercise will increase the bot’s working efficiency. Read More

#chatbots

Artificial Intelligence and Natural Language Processing Transform Chatbots

Since the time chatbots have entered the advanced world, every organization and marketer are interested to utilize them as a significant tool to interact with their clients on a daily basis. Some of them were sufficiently quick to try things out, while others are still at the thinking stage. Brands can connect with their customers and interact with them in a personal manner by means of chatbots.

…Because of chatbot’s brief answers and 24*7 accessibility, 69 percent of customers today favor communicating with chatbots as opposed to people. Hence, chatbots have become an absolute necessity for organizations to survive. Initially, when chatbots were new, they failed to lead discussions. Read More

#chatbots, #nlp

Build a Hamilton Song Recommendation SMS Bot with Machine Learning

Hamilton the Musical will start streaming on Disney Plus this Friday, so happy Hamilfilm week! To celebrate, learn how to build a SMS chatbot that recommends the Hamilton song most relevant to you right now using Twilio Programmable SMS and Functions, Microsoft Azure Cognitive Services, and JavaScript.

See it in-action: text how you’re feeling to +13364295064. The longer and more descriptive your message is, the more data the app has to analyze what Hamilton song you need now! Read Now

#chatbots

Conversational AI: Intelligent Virtual Assistants and the road ahead.

In a fast-moving world, customers require efficiency and promptness when talking to any company. Here is where chatbots and Intelligent Virtual Assistants (IVAs) come into play.

…According to Grand View Research, the global intelligent virtual assistant market size was valued at USD 3.7 billion in 2019, growing at a Compound Annual Growth Rate (CAGR) of 34.0% over the forecast period. Read More

#chatbots